Delivery Policy
Oryvex Styles Enterprises provides delivery services for clothing products purchased through the website. This policy outlines the delivery process, timelines, and important delivery conditions for customer orders.
Order Processing
Orders are processed after payment confirmation has been successfully completed. Processing times may vary depending on product availability, order volume, public holidays, or operational schedules.
Customers will receive confirmation once orders have been processed for shipment.
Delivery Coverage
Oryvex Styles Enterprises delivers clothing products across various locations within Nigeria. Delivery availability may depend on the customer’s location and courier accessibility.
Delivery Timelines
Estimated delivery timelines may vary based on destination and logistics conditions.
Typical delivery estimates include:
- Lagos deliveries: 1 to 3 business days
- Outside Lagos: 3 to 7 business days
Delivery timelines are estimates and may occasionally be affected by external factors beyond the company’s control.
Delivery Charges
Delivery fees are calculated based on the customer’s location, order size, and selected delivery method. Applicable delivery charges will be displayed during checkout before payment confirmation.
Customer Responsibility
Customers are responsible for providing accurate delivery information including:
- Full name
- Correct phone number
- Complete delivery address
- Additional location instructions where necessary
Incorrect delivery information may result in delays or unsuccessful delivery attempts.
Failed Deliveries
If delivery attempts are unsuccessful due to unavailable recipients, unreachable phone numbers, or incorrect addresses, additional delivery charges may apply for re-delivery arrangements.
Product Inspection Upon Delivery
Customers are encouraged to inspect delivered items upon receipt and report any issues relating to damage, incorrect products, or missing items within 48 hours after delivery.
Contact Information
Oryvex Styles Enterprises
31, Odofin Street, Orile, Lagos
Phone: 09055152736
Email: [email protected]